Privacy Policy – Shams Smart Services

Effective Date: July 2026

Welcome to Shams Smart Services.

This Privacy Policy applies to the Shams Smart Services mobile application and related services provided through the official website, https://shamswmalik.com.

Your privacy is important to us. This Privacy Policy explains how Shams Smart Services ("we", "our", or "us") collects, uses, protects, and manages your information when you use our mobile application.

By using the application, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on the features you use, we may collect the following information:

• Name
• Email address
• Phone number (if provided)
• Uploaded documents and files
• Images selected for editing or conversion
• Device information (Android version, device model, app version)
• Crash reports and diagnostic information
• Anonymous usage analytics

We do not collect unnecessary personal information.

2. How We Use Your Information

Your information is used only to:

• Provide requested services
• Process uploaded files
• Improve application performance
• Fix bugs and technical issues
• Respond to customer support requests
• Enhance future features and user experience
• Maintain security and prevent misuse

3. Features Available in the App

Shams Smart Services currently provides and may continue expanding with features such as:

• Document utilities
• PDF tools
• Image tools
• Background Remover
• AI Background Editing
• JPG to PDF conversion
• PDF to Image conversion
• Image Compression
• PDF Compression
• Image Resize
• PDF Split & Merge
• File Format Conversion
• Productivity and Utility Tools
• Additional AI-powered tools in future updates

Some features may require internet access.

4. Permissions

Depending on the feature being used, the application may request permission to:

Storage / Files

To open, save, convert, compress, or manage files selected by the user.

Photos & Media

To select images for editing, background removal, resizing, compression, or conversion.

Camera (Optional)

If future features allow capturing images directly.

Internet Access

To access online services, AI features, updates, advertisements (if enabled), and cloud-based processing.

Permissions are requested only when required by the specific feature.

5. File Processing

Files uploaded by users are processed only to perform the requested task.

Examples include:

• Convert PDF
• Convert JPG
• Compress files
• Resize images
• Remove backgrounds
• Split PDFs
• Merge PDFs

We do not intentionally access files unrelated to the selected operation.

6. Third-Party Services

The application may use trusted third-party services including:

• Google Play Services
• Firebase
• Google AdMob (if enabled)
• Google Analytics for Firebase
• Crash Reporting Services
• AI Processing Providers
• Cloud Storage Providers

These providers have their own privacy policies.

7. Data Security

We implement reasonable administrative, technical, and security measures to protect your information.

However, no method of electronic storage or internet transmission is completely secure.

8. Children's Privacy

This application is not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

9. Future Features

As Shams Smart Services continues to grow, additional tools and AI-powered services may be introduced.

This Privacy Policy will continue to apply to those services unless updated.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective immediately after being published within the application or on our official website.

11. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or the use of Shams Smart Services, please contact us:

Shams Smart Services

Website: https://shamswmalik.com

Email: support@shamswmalik.com

We will do our best to respond to your inquiries as quickly as possible.