Shipping policy

Shipping Policy – SWM Store (UAE)

At SWM Store, we’re committed to delivering your orders quickly, safely, and reliably across the United Arab Emirates. Here’s everything you need to know about our shipping process:

📦 Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

🚚 Delivery Time

• Dubai & Sharjah: 1–2 business days

• Other Emirates (Abu Dhabi, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain): 2–4 business days

We partner with trusted courier services to ensure timely and secure delivery.

💰 Shipping Charges

• Free delivery on orders above AED 150

• Standard delivery fee: AED 15 for orders below AED 150

📍 Delivery Area
We currently deliver across all Emirates within the UAE. Please ensure your address details are accurate to avoid delays.

📞 Delivery Support
Our delivery team may contact you to confirm your location or arrange a convenient delivery time. Please keep your phone accessible after placing an order.

⚠️ Delays & Exceptions
While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or high order volumes.

📩 Contact Us
If you have any questions regarding your shipment, feel free to reach out:
Phone: +971568802521
Email: info@shamswmalik.com

Thank you for choosing SWM Store — we appreciate your trust and look forward to serving you!